FAQ

Custom made orders process in 1 – 2  weeks and then ship via USPS. Please allow up to 10 days to receive your order after you receive shipping notification.

If you order a product that is ready to ship, your order will ship within 1 to 2 business days via USPS.

Look for the Ready to Ship badge to understand what can be shipped right away:

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We ship all orders via USPS.

If you are located inside the United States you should receive your order within 10 days after shipping notification is received.

If you are located internationally, please allow 2 to 4 weeks to receive your order.

Because of their weight, mugs must ship Priority mail which is more expensive but also comes with insurance. Quotes are actual shipping cost.  There are no extra “handling” fees. I am based in Pennsylvania, US, and have my quotes are set for sending to the west coast.  In some instances, I may be able to offer a cheaper rate (particularly if the item is shipping to a neighboring state).  In all instances, I refund overages of more than $1.00.

Yes, certainly!  You may pay via a credit card through Paypal without having an account with them.

Procare is the food grade lining fabric that I use in many of the zipper pouches including the reusable snack bags.  This note is from my supplier:
“Procare is free of lead, phthalates, BPA or brominates & has been CPSIA & Food Safe & Flammability tested. It has been proven safe for making food snack bags, aprons, cloth diapers & other reusable products and is 21 CFR Part 175.300 compliant for contact with foods.”

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